Frequently Asked Questions

Click on each question to view the answer.

 

We have had problems with turnaround time when working with other laboratories. How can you help us with that?

We strive to accommodate doctors and patients schedules by helping with delivery, and even encourage patients to drop off or pick up cases from the lab to minimize turnaround time. Below you will find our average turnaround times for various types of cases.


     Case Type             Turnaround Time
RPD Framework 10 - 14 working days
Finish and Process (dentures/rpd) 5 working days
Set Teeth and Finish Wax Up (dentures/rpd) 5 working days
Bite Registration 2 - 5 working days
Custom Trays 2 - 5 working days
Flippers 2 - 5 working days
Mouthguards/Nightguards 5 working days
Stints 5 working days
Repairs 1 - 2 working days
Relines/Reconstruct 1 - 2 working days
Cast Coping with Post 3 working days


Why should we send our removables to Murray Kaizer?

Murray Kaizer Dental Lab specializes in removable appliances as it is all we do! We concentrate on what we are good at, which is getting the job done right to minimize post-insertion adjustments. Our vast experience helps us anticipate problems and adjust our fabrication to help eliminate potential issues that laboratories with multiple specialities might fail to notice.

Your fees appear to be higher than the lab I’m currently using. Why should I pay more?

While our fees may appear higher than our competitors, it is due to the many add-ons we include in our base pricing. While our competitors charge an extra fee for each item, we choose to charge a flat rate that is comparable if not lower than other dental laboratories.

The following are examples:

• Survey and case design
• Estimates
• Lucitone199 used for all processing
• High impact denture bases included with all processing
• Trouble shooting

What type of metal do you use for cast partial frameworks?

Listed below are three types of metals which we use for fabricating partial dentures:

1)Nobilstar Ultra

  • A nitrogen enriched metal with increased flexural strength, it has a high degree of elasticity and a high brilliant finish

2)Ticonium Premium 100


  • An excellent metal, with the closest physical properties to gold. It is extremely forgiving but does contain a small amount of nickel which some people are allergic to

3)Type IV Gold

We have had problems matching tooth color, how can you help us with that?

Our laboratory has a wide variety of denture shade guides along with color corrected lighting to aid in the selection of the patient’s correct shade. In addition, we are more than happy to loan the shade guides to any doctor. Our tooth inventory is unparalleled and any tooth we do not have in stock we can get quickly as we have access to most manufactured teeth.